Palumbo’s Car Care Center Inc. has a longstanding history with roots in 1955, when founder John Palumbo first began working with tires while studying in college. What started as a part time job led to John to opening his own business, best known today as Palumbo’s Car Care Center Inc. Family owned, our tire shop and service center is located at 2515 Pulaski Highway in Newark, DE, near Bear, DE and Elkton, MD. We are dedicated to serving our customers with quality automobile repairs, tires, and wheels. Use our fast, free vehicle diagnostic center to get an answer to your car troubles. We carry all major tire brands including Bridgestone, Firestone and Fuzion and provide a variety of repairs and preventative maintenance services, including cooling system and radiator repair, brake repair, car battery services, shocks, struts, and suspension repairs, and nitrogen tire fill. Visit Monday through Friday 7:30 a.m. to 6 p.m and Saturday 7 a.m. to 3 p.m. We provide world-class tires and truly professional automobile service. Call today. Our staff can perform many services quickly and while you wait. 6 Months No Interest Financing is available, and all of our work is backed by the Goodyear Tire & Service Network Nationwide Warranty.
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I have been taking my cars to Palumbo's since I was a kid. My Pontiac G5 as well as my Chrysler 200 and now my Honda Pilot have always been in great hands there. The staff is friendly, honest, and efficient. Kyle is my go to guy there; I trust him and know that he will always get me a good deal and will be honest about repair suggestions. Thanks Kyle!
I have been using Palumbo's for the last 10 years, and they are top notch. First rate mechanics, and Steve, Kyle, Jenna, and Otis are always pleasant to talk to. Highly recommended!
Top notch service! Was able to get my car in , diagnosed and repaired on the same day. After having a horrible experience from a well-known chain, I won’t bother mentioning I decided to come here. Great pricing and superb service from knowledgeable mechanics. Only place I will take my car from now on.
Palumbo's has been the dedicated service provider for our entire fleet of Precision Garage Door vehicles for years. We couldn't be happier with the consistent level of personal and professional service, attention to detail, informative communication and quick response time. Steve, Kyle and the entire team do HONEST, THOROUGH, AND EXCELLENT work on our trucks and vans EVERY TIME!! Thanks Palumbo’s keep up the great work!
Always the best service here, never try to upsell. Honest fast service. Was here three days in a row with two cars and couldn't be more impressed with the entire team. Thank you!!
Very helpful and knowledgeable staff took time to go over several different tires with me.
We were in a real jam and Kyle got us out of it in short order. The dealership made a mistake in ordering and got the wrong tires. Waiting another week for a replacement order was not an option. Stopped into Palumbo's looking for a "carry out" option and Kyle went to work getting us what we needed and ended up saving us around $600. Kyle saved the day, he was professional, efficient, courteous and just downright nice. Thanks!!
I went to Palumbo's fully expecting to need four new tires. After coming out to look at my tires, it was decided I only really needed two. I was very pleased to find a family owned place that is honest and so helpful. I went back days later with a low tire light, expressing concern. It turned out to be the older tires which they gladly checked and filled for me. I will be going here from now on.
Took my car in for a new tire. They did not have one in stock, but was able to order one have have it within an hour other places I went to stated it would take a week. Was told it was going to be done by the end of the night, guess what, they had it done in about four hours! This was my first time in and will definitely be coming in again for any problems. Everyone was very friendly, was asked how I was doing and if I needed anything every so often by the gentlemen who worked there. The owner was even in and was the sweetest person you could ever met.
Excellent, polite, professional service. They went over and above to make sure I was completely satisfied.
The guys at Palumbos are the best; not only did they take a late appointment at 545 pm for just one tire, they also came to the rescue when my daughter locked her only set of keys in the car—thanks Kyle!!!! These guys went above and beyond, replacing a bald tire ensuring my daughter had a safe ride to Richmond tomorrow morning. thanks so much I truly do appreciate it!!! These guys take of me every time I need tires!!
Unbelievably GREAT service! I had a flat tire and asked for change to use their air pump. Instead, they offered to use their garage air pump free of charge. After determining that my tire was not repairable, they replaced it within 30 minutes. Friendly, fast, and quality replacement. Could not be more pleased! Thanks for helping me on my way home to Connecticut, folks!
Advised my daughter to start going there. As a young adult driver they treat her with respect and help keep her older car running. She uses it for work daily. One minor issue on a previous repair and they were very nice to manage under their warranty repair program without any issue.
I was in such a serious jam at 5:50 pm which was 10 minutes before the shop was closing. My one tire was losing air audibly and there was no way that I was going to make it home which was 20 miles away. It went flat in front of Palumbos and I went in praying that it wasn't too late. Tim had an appointment and needed to leave at 6pm and the owner Steve had already had to turn away jobs. Steve looked at me and said let's take a look at the tire. When he saw it he said I can't let you leave like this. Tim had me in and out in 10 minutes. They saved me so much grief. This is a top-notch shop and awesome leadership.
Palumbo's Car Care center has been one of my most trustworthy centers for the past 15 years. I have gotten prompt service, reasonable prices, and good guaranteed work. I highly recommend the team at Palumbo’s.
This was my 1st time getting tires. The service was quick. The people working were awesome. Steve and Tim were so awesome. I recommend Palumbo's
I usually do all automotive repair work at home, but I don’t have the equipment to replace tires. Based on the Google reviews, I went with Palumbo’s. I submitted a tire request online. Steve Palumbo got back to me quickly and had some questions. He suggested I call him to discuss my needs. He then located the tires that I wanted. I scheduled the installation which went well and I’m very happy overall with the experience.
I went today for an estimate for two front tires, the price was reasonable and I made an appointment for the following week. They were willing to help me being on a budget.
Had my car towed there and the mechanics were nothing but straightforward and honest with me. No jacked-up price and I appreciate the time that was spent explaining what was wrong. Definitely, a place to take your car for service if you want excellent work at an honest price. Good mechanics are hard to find, but not here
Service excellence now has 3 new names...they are Kyle, Albert, and Steve! These guys are lifesavers. My wiper broker during a car wash and it was ready to rain. At 5 pm, I called Palumbo's and Kyle said for me to come down and they will do their best to fix me up. Upon arrival, Steve greeted me/gave me a warm welcome. He came out and examined the damage and reassured me that it was a simple fix and someone would be out to help me. Albert the tech changed the wiper blade in minutes. Before I knew it, they had me on my way at 5:47 pm! They were courteous, kind, honest & swift.
I have been going here for years and have only had good experiences. What sets Palumbo's apart is their customer service. I travel a lot for work which means if there are any problems, my wife is on her one with our child. One time she got two flat tires (we won't discuss how) and with a quick phone call to Palumbo's, they took care of getting the car towed and fixed immediately. It is good to know that their family watches out for my family. Steve, Kyle and the rest of the team....thank you.
The power steering failed in my Acura. Albert the technician found a warranty bulletin on the issue and instructed me to take my car to an Acura dealer. Some car mechanics would have just made the repairs and charged for the fix. The Acura dealer wasn’t even aware of the bulletin and was initially going to charge me to have it fixed. Albert printed me the bulletin so I could show the Acura dealer and the work was performed under warranty. Thanks!
Steve and his team make my car troubles a breeze. When I have an emergency, Palumbo's takes care to get me in and get the issue fixed as efficiently and cost effectively as possible. I would highly recommend this facility to anyone needing work on their vehicle!
Palumbo's Car Care has been like family to me for so many years. Steve, his dad John, you can't say enough for their concern about you the customer. The staff has always been courtious and extremely helpful when addressing issues that I may have had. Go there...You'll see what I mean. Thank you, Steve and company for all your help over the years.
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